Privacy policy

Last updated 15 June 2026

This policy explains what personal information Redvers Services collects, why we collect it, who we share it with, and the rights you have over it. We are committed to handling your data lawfully and transparently under the UK GDPR and the Data Protection Act 2018.

Who we are

Redvers Servicesis the “data controller” for the personal data described here. You can reach us at:

• Redvers Yard, At the rear of 126 Ferndale Road
• Swindon, Wiltshire SN2 1EY
• Phone: 01793 541010
• Email: workshop@redversservices.co.uk

What we collect

When you book, enquire or contact us, we may collect:

• Your details — name, phone number, email address, and (where relevant) your address and postcode.
• Your vehicle — registration, make/model and related details needed to carry out and price the work.
• Your booking — the service you’ve asked for, date and time, and any notes you give us.
• Technical data — basic information your browser sends (e.g. for security and spam protection).

We do not take or store card/payment details on this website, and we never sell your data.

How we use it, and our legal basis

• To provide and manage your booking (carrying out the MOT/service/repair, confirmations, reminders, rescheduling) — to perform our contract with you.
• To look up your vehicle — we check your registration against official DVSA MOT history and DVLA vehicle records to show your vehicle details, MOT history and the correct price — our legitimate interest in giving you accurate information.
• To meet legal and regulatory duties — including DVSA MOT testing requirements and our accounting obligations — legal obligation.
• To keep the site secure and prevent spam and fraudulent bookings — our legitimate interest.

Who we share it with

We only share your data with trusted providers who help us run the business, under contract and only as needed:

• Website hosting & database — Vercel and Supabase (store your booking securely).
• Email & text messaging — to send you booking confirmations and reminders.
• Spam/bot protection — Cloudflare, to keep the booking form secure.
• Official vehicle data — DVSA and DVLA, when we look up your registration.

We do not sell or rent your personal data to anyone for marketing.

Cookies

We use only the essential cookies needed for the site and booking form to work and to protect against spam. We don’t use advertising or cross‑site tracking cookies.

How long we keep it

We keep your booking and vehicle records only as long as needed to provide the service and to meet our legal, tax and MOT record‑keeping obligations, after which they are securely deleted.

Your rights

Under UK data protection law you can ask us to:

• see the personal data we hold about you;
• correct anything that’s wrong;
• delete it (where we’re not required to keep it);
• restrict or object to how we use it.

To exercise any of these, contact us using the details above. You also have the right to complain to the UK’s Information Commissioner’s Office (ICO) at ico.org.uk.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last revised. See also our terms & conditions.